24/7/365 Emergency Services

ServiceMaster Recovery Management (SRM) is the commercial large loss division of ServiceMaster. With more than 400 commercial response centers in the United States, SRM is able to mobilize and manage its vast resources, equipment, manpower, and expertise at a moments’ notice. This unparalleled bandwidth enables SRM to not only respond quickly but also to scale our resources to meet the needs of our national clients. In doing so, we are able to manage our resources more effectively, reduce claim severity and minimize business interruption.  

SRM is able to accomplish these outcomes for our clients through a pro-active approach towards disaster planning and by centralizing the process from the first notification of loss through to final billing. As an SRM client, you will receive a dedicated account management team that will serve as your recovery partner before, during and after a loss. This single point of contact approach gives you the power of a $3 billion dollar company, without compromising the personalized level of service we pride ourselves on. 

SRM provides global recovery solutions including content restoration, environmental services, construction services and more. Here are the benefits you can expect from SRM:

• Pre-Approved Pricing: A pre-approved pricing schedule is always in place before you ever utilize our services.

• Severe Weather Mobile App: From hurricane tracking with potential property impacts to regional rain events, wildfires, polar vortex reports, and more, this app will allow you to receive customized weather alerts right to your cell phone.

• Customized Loss Reporting: Our team of large loss specialists has managed large loss projects in 27 countries worldwide.

• Proactive Response to Your Loss: As an SRM Recover client, you’ll receive preferred status to our array of services, resources and response capabilities.

• 24/7/365 Emergency Response: We have emergency responders located in 90% of U.S. zip codes, along with 21 international partner locations.

• Unparalleled Resources: We’re an industry leading disaster recovery company. Our nationwide resources, equipment and manpower assures you that we can handle disasters of any size.

• One Touch Solution: From initial emergency response to total reconstruction services, SRM is the single-source solution for all your recovery needs. 

• Advanced Equipment and Resource Staging: By having the ability to provide power, water and sanitation services in addition to implementing pre-loss preventative measures, SRM truly is a recovery partner you can rely on.

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SRM provides global recovery solutions including content restoration, environmental services, construction services and more. Here are the services you can expect from SRM: